Contact Us

Contact information for MSD in Cyprus

2Α Chilonos  
Riverside Forum, Nicosia 1101   
Tel: (+357) 22 866 700 (Monday to Friday, 08.30hrs -17.30hrs)  

Fax: (+357) 22 777 890  

Tel: 80000673  (24hrs Pharmacovigilance line) 

P.O. BOX 22612 

1523 Nicosia, Cyprus

Information and product quality complaints about MSD products

For product information and product quality complaints about MSD products you may contact the Designated Point Of Contact (DPOC):   
Tel: (+357) 22 866 700 (Monday to Friday, 08.30hrs -17.30hrs)   
Fax: (+357) 22 776 013 

Pharmacovigilance Department

For any report regarding the safety of MSD products please contact the Pharmacovigilance Department:   
Tel: (+357) 22 866 700 (Monday to Friday, 08.30hrs -17.30hrs)   
Tel: 80000673  (24hrs)  
Fax: (+357) 22 776 013 


Please note that any personal data provided by you will be treated by MSD with full respect of your privacy and you have the rights provided by the applicable personal data protection law. Any information you provide, including an adverse event or product quality complaint, may be shared with regulatory agencies, our company subsidiaries, and business partners with whom we have contractual agreements. These individuals may be located in a country other than yours. For more information about our company’s privacy commitment please visit: If you would like to review, correct, update, restrict, or delete your personal information (to the extent these rights are provided to you by applicable law), please contact us via visiting our Global Privacy Office page ( We will respond to your request as soon as reasonably practicable and no later than one month after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.